Software Companies
Help desk software vendors specialize in providing internal service and support solutions that automate the help desk and service desk function. Typical functionality includes call management, call tracking, knowledge management, problem resolution, remote control, and self-help capabilities.
It should be noted that many of these vendors offer complementary products in the form of asset management, CRM, call center management, and related front/back office solutions. Vendors that specialize in these (and other help desk related offerings) are categorized elsewhere within the helpdesk.com directory.
- 01 Communique, Inc. 800-668-2185
- 247NetSystems (ASP) 306-537-4005
- 29FIVE Designs 541-969-2400
- 3am Labs Ltd 866-600-7205
- 4Developers LLC (Support FetchDog) 408-516-9779
- Abacus Systems Pty Ltd +61 3 9576 8700
- Access Remote PC
- ACT MagnoWare 800-675-6248
- Action Software Systems +44 (0)1438 310030
- AdventNet ServiceDeskPlus 925-924-9500
- Aeroprise 650-404-1188
- AI-Reply.com 352-255-4708
- AL-Marzoki est (Help,me) +96612067206
- Alloy Software 973-338-0744
- Altiris 801-226-8500
- Altman Business Solutions 571-217-8047
- amberCat Systems Ltd +44 (0)1428-685811
- Applied Innovation Management 800-942-7754
- Architel (SimpleTicket) 214-550-200
- Armia (SupportPro) 847-717-7647
- Artisan Global Software +46470-77 85 80
- Ascad Networks 888-491-4811
- Ashton Court 01604 864 781
- Astea International 215-682-2500
- Auratech Software +617 3420 3620
- Auscomp +61 3 9776 2054
- Automidia Informatica (19) 3262 0262
- Autotask
- Auxilor 310-798-2000
- Avalon Business Systems 815-435-8001
- Avante Solutions 312-726-2065
- Avensoft 626-675-6791
- Aventor +45 7015 7500
- Avonside Publishing (eForcer) +44(0)1324719709
- Axios Systems Ltd +44 131 220 4748
- Badger Network Technology Ltd +44 1306 883882
- Bankoi 902-999-397
- Baron Software Services, Inc. 516-292-2323
- Basis Information Technology 0039 0574 562676
- Belarc 978-897-2105
- Bellman Group +420 603 470 292
- Best Practical Solutions, LLC +1 617 812 0745
- BigWebDesk 866-354-8048
- Bishop IT Services (Quick Tickets) 816-832-8263
- Blue Tang Web Systems (RazorDesk) +44 870 321 2481
- Bluecove Consultants Ltd +44 8450 536706
- BMC Remedy 800-997-3633
- BugAware +61393953363
- Business Oriented Software Solutions 678-684-1221
- BusinessLine +33-1-58-61-61-20
- Cadence Solutions (eR.HelpDesk) 616-291-7481
- Castelware GmbH +(49)6842-507384
- CDN Systems, Inc. 512-989-0175
- Center 7 800-404-8750
- Central Manchester CLC 0161 212 1972
- CG Software 912-354-0861
- CGI Research 916-313-3459
- Challenge Technology +44(0)8702 000 521
- Chattalooga.com N/A
- CIISONLINE (IssueRegister) +62226030612
- Citris 510-279-0900
- Citrix Online (GoToAssist) 805-690-6400
- Clickright 972-869-3966
- Close Fit Software Ltd +447958134363
- Coastal Technologies 973-744-2900
- CobbleSoft International Ltd. 866-380-6716
- COC AG +49 (0)86 77/97 47-0
- COGNICASE 416-941-9340
- COM-IT Applications A/S +45 49 14 81 60
- Compco 615-373-3636
- Complete Helpdesk N/A
- Consol*CM 510-582-6600
- Control F-1 403-670-0891
- Coral Sea Software +61 7 5443 4050
- CPL Technologies Inc. 450-978-1200
- Creative Internet Solutions (ISIS Helpdesk) +646 878 4836
- Cromosoft Technologies n/a
- CrossTec Corporation 800-675-0729
- Crow Canyon Software 925-830-1968
- Crux Information Technology +420777613735
- CustomFAQs Solutions 604-736-4655
- CyberLan (Reseller) +31306693456
- Cyberserv, Inc. 703-903-0260
- Cyberspace HQ 818-593-4900
- Cynergy Software 405-516-2420
- Damgaard Inc. (EasyAccessHelpDesk) 888-337-7720
- Dapper Desk 912-727-3242
- darasoft ltd. +353.71.69441
- Data Center Management Systems 800-998-3848
- Datasys +420 225308111
- DataVelocity 973-812-0343
- Datawatch 800-445-3311
- DEK Software International 800-335-5595
- DeskPro +00 44 799 622090
- Dexon Software 941-358-5201
- DigiRent +31-318-487841
- Consultant's Help Desk 301-918-3965
- Dennis Baggott and Sons 707-516-0380
- Dyntek 949-955-0078
- e-Warehouse Ltd. +44 (0)118 9514 254
- e11 Helpdesk 800-565-9598
- Eastwright Corp 916-313-3459
- EasyAccess Business Solutions 905-729-3459
- EBI-Systems AB +46 910 38410
- ECT GmbH +49 8181 9197 0
- EDAPT Information Technologies GmbH +4970033278000
- Eire Consulting 00 353 56 772 7945
- Elementool Inc. 877-376-1799
- Emaginetix +44 870 766 4972
- Emerging Technology Solutions Inc. 303-688-1987
- Engler Allen Software N/A
- Entry Software 519-432-6117
- Epicor (Clientele) 888-937-4267
- Escon Information Consulting +38730540486
- ExDesk 203-795-5955
- Expinion.net 888-407-9346
- eye4you +61 8 9257 3842
- Famatech Inc (Radmin) +7 095 231 46 68
- FastBase (ASP) 64-4-385=2230
- FastBreed Technologies, Inc. 727-787-2776
- Fenestra Limited 0208 410 4100
- Ferrysoft Ltd. +44 20 7537 0701
- Fireman Software (Brazil) 55-51-321-2566
- FireSTARTER! Helpdesk 00353-1-8063046
- FMx Ltd +44 (0) 1293 560056
- Foresight Software 770-206-1000
- FreeHelpDesk 616-534-4689 (Freeware)
- Frontlines 613-256-3339
- FrontPhase 866-842-3376
- FrontRange 800-776-7889
- Funk Software, Inc. 617-497-6339
- Fused Solutions (Outsourcing avlb.) 877-754-2998
- G & R Data Group 404-351-8717
- Gandiva 408-330-0608
- GBS Consultants 800-322-7007
- GeoCom GmbH +49 (0)234 941750
- gid GmbH (SOFA Helpdesk) +49 (40) 535 760
- GID Software 03 97398578
- GIMI +33 (0)4.72.20.09.92
- Glidesoft, Inc. 858-350-1855
- Go Smart 805-441-9472
- Goforth Technologies 760-775-7004
- Great Lakes Software LLC 517-230-1112
- GRITWARE, LLC 800-575-1152
- Ground Zero Tech-Works Inc (Ayanova) N/A
- GroupApps.com 914-827-9303
- GroupLink 801-298-9888
- GroupSoft Systems, Inc. 617-928-1339
- Gryphyn 435-503-1766
- GWI Software 360-397-1000
- HBSIS 55 47 2123 5403
- Heathco Software N/A
- HeavyLogic (OpenHelpdesk) 800-594-1364
- Helpdesk 4 Web 800-942-7754
- HelpDESK Pro +61 7 32542295
- HelpExplorer Software +49-221-2407278
- HelpLINK +64-9-425-6662
- helpolia.com 510-552-4345
- HelpSTAR +44 (0)845 434 8093
- Help Desk Software Australia +61 412066022
- Help Desk Systems 303-589-0424
- Help Desk Technology 800-563-4357
- Heron Technology +45 49 14 92 48
- Home Run Help Desk, Inc. 866-966-HRHD
- Honico ++49 40 32 80 86-0
- Hornbill Systems 212-803-8100
- HotWare 33147241961 (France)
- House-on-the-Hill +44 (0)161 449 7057
- i-net software GmbH ++49(0)30/25299350
- iETSolutions GmbH +49-89-7485-89-0
- ICCM 01793 441486
- idesk (OSM) +44 (0) 020 8537 7575
- iiS Ltd. N/A
- Ikeris (+48 91) 4224333
- Ilient 972-3-561-4158
- Indy Help Desk 317-979-3069
- Infolan SA N/A
- Informavores 800-773-3061
- Infra Corporation 562-733-7500
- InnDevelop Technologies +45 43 903 908
- Innovate it +46 31 408020
- Inovaware Corporation 808-539-3786
- Intelligent Information Systems +44-2920-396300
- Integrated Research 800-942-7382
- Intensas 0034 948 29 13 31
- International Bell Communications (Aeron helpdesk) 516-750-2280
- Internet Software Sciences (ISS) 650-949-0942
- InverseFlow 847-934-6720
- IO Software 0031-6-54-21-53-65
- iQuate +35316302223
- iSpoc a/s +45 70 231 291
- IssueTrak 866-477-8387
- ITXTRA +49 2265 981 330
- Jackaroo Developments ++613 9444-8025
- KAB Software 845-689-3316
- Kayako Web Solutions +91 181 889095
- Kemma Software 724-443-5900
- Klotron, Inc. 817-654-3108
- KLV GmbH +49-2241-42021
- KnT Solutions, Inc. 281-344-8651
- Kyberna AG +423 / 236 55 88
- LandSd 214-821-8595
- LanWorks 903-581-1995
- Laplink Software 1-800-LAPLINK
- Layer9 +44 7939 041918
- Layton Technology +61 (0) 2 9211 9955
- LE Software Sweden +46 33 10 47 70
- LegendSoft, Inc. 888-220-5810
- Leigh Business Enterprises Ltd +44 (0) 2380 871465
- LeverIT 011-5255-5233-6622
- Liberum Help Desk N/A (Open Source Software)
- LiveTime Software 949-752-1660
- LN Software 707-516-0380
- Mansystems Nederland BV +31 (342) 404 800
- Marval Software +44 [0]1536 711999
- Mastermind Software 616-285-0500
- Media Net Link, Inc. (AthenaRMS) 925-804-2500
- MelSoft Innovations inc. 514-895-8482
- MeshTec GmbH +49 9383 99463-0
- MetaQuest Software Inc. 514-341-9113
- MHelpdesk 703-677-6345
- Micro Outsource.com, Inc. 978-664-2525 (ASP)
- Microguru Corporation 760-431-5670
- MITsoftware (NetRetina) 902 889 184
- mIT solutions GmbH +49(0)4101-6969-3
- Monarch Bay Software 713-450-2800
- Monitor 24-7 416-410-2716
- Motive Communications 512-531-2527
- Mproof BV +31 (0)70 5117006
- MultiLogic 651-228-7090
- Multima Corp. (NetKeeper) 800-532-4862
- myHelpware.com 860-834-2074
- NetHelpDesk +44 01349 831131
- Netopia, Inc. 800-485-5741
- NetResults Corporation 650-473-3933
- NetSolve Enterprise Solutions (2782)-902-4049
- NetworkStreaming 601-519-0123
- Networks Unlimited 44(0)1798 873 001
- NetWorld UK (Reseller) 02476456174
- NiceCoder (iDesk) 302-354-4470
- Nilex AB 46 42 18 00 50
- Nixel 91-9321024956
- Novo Solutions 888-316-4559
- NTR Global 214-615-7547
- Numara Software 800-557-6970
- Number 7 303-378-2511
- Oasis Technology, Inc.805-445-4833
- OmniNet GmbH +49-9126-259790
- OneOrZero (Open source)
- OnlineTechTools.com 573-747-1873
- OroLogic Inc. 418-831-4066
- PAN Software +61 3 9823 1499
- Pathworks Software 650-605-6800
- Peter Kalmström (Outlook Helpdesk) +46(0)73920 61 06
- Parature Inc. 703-390-9600
- PAT Srl +39 0423 600531
- PatchLink Corporation 480-970-1025
- PCI +33 (0)4 72 20 09 92
- PCS AG +49-(0)212-267990
- PerlDesk 312-224-4676
- PhaseWare, Inc. 214-432-9043
- PHPJunkyard (freeware)
- PicNet Pty Ltd +61 2 9238 2076
- PJ Technologies 212-375-8098
- Platinum Technology Ltd +44 (0) 800 072 3036
- PMCS +49 6434 94500
- Point Software Solutions 91-11-25895158
- Polar + 385 21 380 770
- Polymorph Business Services 01928 517888
- PRD Software Pty Ltd +61 2 6278 4664
- Precision 800-968-3265
- Priox +31 (0)33 489 35 32
- Prism Software Solutions 952-858-5400
- Produxis 818-461-1190
- Prophecy 01344 778407
- Pythagoras Communications Ltd. 01628 590 700
- QuickIntranet (free) 616-334-2337
- Quint Software Solutions Pvt. Ltd. +91-98300-30483
- Quism +31102439373
- rap-X +61 2 9552 1216
- Rapid Systems 613-862-1631
- RcG Assist (Slovenia) +386 1 5156740
- REALTECH AG 004962278370
- ReadyDesk 404-605-0347
- Red Horizon, LLC 203-270-3363
- ReliableSystems (YourClients) +44 7986 199 836
- Requeste +358 8 551 4915
- Resource Dynamics, Inc. 727-367-1020
- Resource Systems 08 9227 6233
- Richmond Systems +44 (0)1428 641616
- Right of Center Technologies Inc. (ASP) 250-248-5888
- RightAnswers, Inc. 732-396-9010
- Ritchey Business Solutions (QuickLogs) 321-303-8045
- RoomTalk +311 043 8998
- Sandcatcher Systems 310-948-1019
- ScorpioSoft | sales@scorpiosoft.com
- SDS HelpDesk Solutions N/A
- Sense Data +47-5658-4978
- Serena Software 650-522-6600
- Serio +44-1506-462222
- Service-now.com 858-350-4812
- Severity One 61 0500 575 007
- Shift Technologies 888-404-7386
- Silvertide Software, Inc. 800-876-4934
- SimplifyIT, Inc. 800-654-5218
- Sinergia 00598299701042
- sitehelpdesk.com ltd. +44(0) 207 419 5174
- Soffront Software 408-934-7970
- Software Engineering of America 516-328-7000
- Software Helpdesk N/A
- Solutec.Net (reseller) 0870 4211202
- Spartacom Technologies, Inc. (Linktivity) 800-809-1245
- Spectrum Research 615-352-0490
- SRM Help Desk 912-355-7997
- STAFF&LINE 888-922-0588
- STRAKT +46-31-7490880
- SuperTech Software 612-9743-6154
- Support.com 877-493-2778
- SupportQueue N/A
- Support Fusion Inc. 800-766-4943
- Sunrise +44 (0) 20 8391 9000
- SUSYCOM GmbH +49 6324 92979 - 0
- Syberfix Solutions 250-756-3042
- System Management Technologies 281-587-1990
- Systems & Software +91-22-28290075
- TAKE Solutions 91 44 22540155
- Talys Systems 315-633-9206
- Target Software +0845 9000 521
- TASSO 5411-4788-3255
- Telehelpdesk +31613553366
- Tenmiles Corporation +91-9840111792
- Thate Intelligent Software 55 21 88422400
- Think Tank NTG 800-501-3282
- TicketXPert.NET +41 (0)44 497 55 55
- TiNiT +66 (2) 9949 48
- TOPdesk +44 208 846 8516
- Total IT Limited +44 1159240020
- Touchpaper Corporation 800-956-1301
- TriActive, Inc. 512-691-9000
- Trident Software 415-332-0188
- Troika ResolveIT! 888-887-6452
- TurnkeyForms.com +48.602350253
- Ultimate Solutions Ltd. 902-981-8499
- UniPress Software, Inc. 800-222-0550
- Universal Data Solutions (Gulfstream) 888-485-3929
- User Data Connections Ltd +44 7770 955161
- UserScape Software 845-790-3378
- VanillaSoft Helpdesk +41 52 335 42 32
- Vector Networks Inc. 800-330-5035
- Velocity Integrations 518-766-2853
- VersaDev+61 8 8273 3030
- Verso Solutions +64 21 772423
- Viadyne Corporation 905-420-3110
- Visionera AB +46 771 105000
- Visualware, Inc 650-251-9610
- Vivantio +44(0)870 609 0560
- VoiceResolve 800-901-6360
- Volchok (MAX Help Desk) 212-777-7433
- Voyus 888.225.1157
- Watkins Web Works 909-549-0335
- Web4Future 0040359414402
- WebGroup Media 877-632-9917
- WebEx Communications 408-435-7000
- Weblication Ltd (ProFault) +44(0)161 447 8996
- WEBsina Bugzero 650-224-9683
- Web Wonderland (WonderDesk) 800-596-8727
- Wendia International +45 33 33 03 12
- West Heaven Solutions N/A
- WhiteStone Technology 317-388-1145
- Wickett.NET 208-798-5357
- Workflow Development SA 54+11+4326.4534
- World Desk Pro (ASP Service) 310-322-6170
- World Web Dynamics 503-873-6002
- WorldWide Computer Solutions 603 358-6776
- Wotnot Web Works Ltd. +44 20 8694 6606
- xAssets 441225700833
- XLAB Ltd. +386 1 4776777
- Xprise Business Solutions +31 318 50 14 87
- YellowFish Software 203-222-5280
- Yoxel Systems 408-916-1099
- YUDO N/A
- Zeta software GmbH +49 7161 98897-0
